All returns to RC Express are subject to the following conditions:

1. Your return shipment must be shipped within 30 days of the day your order shipped.
2. Merchandise must be factory sealed to receive a refund.
3. Opened items cannot be returned unless DEFECTIVE.
4. Defective Items will be replaced with the same Item only. NO Refunds.
5. ALL of the Original Packaging, Instruction, etc. MUST be included.
6. We do NOT pay for postage on returns.
7. Shipping Charges are not Refundable.
8. Promotional Items cannot be Returned for any reason, unless Defective.

How To Return an Item

If you do not follow the below procedures, your return shipment will be sent back:

1. Carefully pack your return items in a box large enough to accommodate all the items. We will NOT accept return shipments in an envelope.
   
2. Include your original Invoice in the box and seal it tightly.
   
3. Send the package to:
   
   eSPEED International, Inc.
   Attention: Returns Department
   18533 Farjardo Street
   Rowland Heights, CA 91748

NOTE: Returns take 2 - 4 days to process after we receive them.